Introduction
FullFrame ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use the FullFrame mobile application (the "App").
Information We Collect
Photos You Provide
When you use FullFrame, you select photos from your device to extend and generate new images. These photos are:
- Processed temporarily on our servers to generate extended images
- Not stored permanently on our servers
- Deleted immediately after processing is complete
- Never used for training, marketing, or any purpose other than fulfilling your generation request
Account Information
When you sign in with Apple, we receive:
- A unique user identifier provided by Apple
- Your email address (if you choose to share it)
- Your name (if you choose to share it)
We use this information solely to manage your account, track your generation credits, and provide customer support.
Usage Data
We collect anonymous usage analytics to improve the App, including:
- Number of generations performed
- App features used
- Error reports and crash logs
- Device type and iOS version (for compatibility)
How We Use Your Information
We use your information to:
- Process your image generation requests
- Manage your account and credit balance
- Process in-app purchases
- Provide customer support
- Improve the App and fix bugs
- Comply with legal obligations
Data Retention
Photos: Your photos are processed in real-time and immediately deleted from our servers after your generated image is returned. We do not retain copies of your original photos or generated images.
Account Data: We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit using TLS/SSL
- Secure authentication through Sign in with Apple
- Regular security audits and updates
- Limited access to user data by authorized personnel only
Third-Party Services
We use third-party services to provide authentication, image processing, analytics, and payment processing. These services have their own privacy policies governing how they handle data. We only share the minimum information necessary to provide our services.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
To exercise any of these rights, please contact us at privacy@tryfullframe.com.
Children's Privacy
FullFrame is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@tryfullframe.com